The insurance industry, particularly in the realms of life and disability coverage, is undergoing a significant transformation, driven by advancements in artificial intelligence (AI) and the expansive use of big data. This technological evolution is reshaping the traditional methods of underwriting, introducing a new era where predictions are more accurate, procedures are less invasive, and the overall customer experience is greatly enhanced.

We understand the complexities that come with claims investigations, a field that constantly evolves with the changing tides of legal, technological, and societal developments. As a leader in this industry, we have made it our mission to stay at the forefront, ensuring that our services are not only effective but also empathetic and respectful of all parties involved.

Investigating a foreign death insurance claim can be a daunting task. From navigating legal systems to verifying documents and understanding cultural nuances, there are many complexities. In this FAQ, we'll explore the five biggest challenges and provide insights into how they can be addressed.

Fraud in the life insurance industry continues to be a major concern in 2023, globally and in the US domestic market. The increasing use of technology and the rise of complex financial products have created new opportunities for fraudulent activity. At the same time, advances in investigative efforts are helping to reduce the incidence of fraud.

The European Court of Justice has recently ruled that EU law will not allow for beneficial ownership information to be freely available to the public. The decision, which is a blow to combatting corporate secrecy, relates to a recent case that was brought to the ECJ by two owners of entities registered in Luxembourg.

COVID-19 climbed into the top 10 most costly condition conditions in 2021. According to a recent SunLife High Cost Claims Report, the total COVID-19 spend in 2021 was $114 million. COVID-19 also managed to place in the top 20 for the four year ranking, from 2018 to 2021. This is despite there only being claims for two of those four years.